Customer Service
Order status, product information, warranty, repairs, and much more.
Order Information
Shipping Policy, Order Status
Product Information
Warranty, Watch Manuals, Watch Size Guide
Company Information
FAQs, Promotions, Product Archive
Repairs and Returns
Repairs and Returns
Contact Us
Chat With Us
Message Us
Call Us (888) 455-9200
Customer Service Hours of Operation
Monday - Thursday: 8:00am - 5:00pm PDT
Friday: 9:00am - 5:00pm PDT

Customer Service

We're here for you. Browse the links below to find answers about your order, products, warranty, repairs, and more. Can't find what you're looking for? Our team is available by phone, email, and live chat to help.

Order Information

Shipping
Shipping

Learn about shipping methods and transit times.
Order Status
Order Status

Check the status of your order.

Track your Order

Product Information

Warranty
Warranty

We’ve got you covered.
Watch Manuals
Watch Manuals

Your watch, explained.
Watch Size Guide
Watch Size Guide

Find your perfect fit.

Company Information

FAQs
FAQs

Quick answers to common questions.
Promotions
Promotions

Stay updated on our latest offers.
Product Archive
Product Archive

Explore our past watches and collections.

Repairs and Returns

Repairs
Repairs

Back on your wrist, fast.
Returns
Returns

Changed your mind? Learn more about our return policy.

Contact Us

Contact Us
Chat With Us
Message Us
Call Us (888) 455-9200
Monday - Thursday: 8:00am - 5:00pm PDT
Friday: 9:00am - 5:00pm PDT